Q&A
HOW TO FIX (2)
Our systems automatically send a receipt when the talk is purchased. The invoice does not trigger automatically. If there is a need to have an invoice immediately, you can contact us at our e-mail address [email protected].
The re-crediting of a talk used for a reservation of a conversation occurs only if the cancellation submits within 4 hours before the beginning of the conversation.
The moments of cancellation are automatically tracked by our tools so, if you think you have canceled the conversation before 4 hours, send us by email any information you have available so that we can investigate it. In the event of a system error, there will be no problem re-crediting the lost talk.
PRICING (4)
To use the platform for free, you need to have talks. Here are the cases in which it is possible to have a talk for free
- On registration you will receive 2 free talks
- During the testing phases of the new features, Feelfluent uses a subset of users (early adopters) to whom it assigns talks to test the platform.
- If a user reports a friend and this friend buys an 8 talk package. To receive your free talks, it is necessary to report the name of your friend via email to [email protected].
Our systems automatically send a receipt when the talk is purchased. The invoice does not trigger automatically. If there is a need to have an invoice immediately, you can contact us at our e-mail address [email protected].
The re-crediting of a talk used for a reservation of a conversation occurs only if the cancellation submits within 4 hours before the beginning of the conversation.
The moments of cancellation are automatically tracked by our tools so, if you think you have canceled the conversation before 4 hours, send us by email any information you have available so that we can investigate it. In the event of a system error, there will be no problem re-crediting the lost talk.
