Q&A

The Level Check is a one-to-one conversation that is done to establish your level. The first conversation immediately after registration is a Level Check.

The assignment of the level is essential in order to be able to book subsequent conversations. In fact, only conversations of your level will be allowed for you to book.

It is possible to change your level by booking a new Level Check. These conversations can be booked by accessing the BOOK menu and locating the LEVEL CHECK submenu.

A one-to-one conversation lasts 15 minutes because it is comparable with the economic value used for your booking, that is, the value of a single talk. If you think you want to spend more time with the tutor there are two possibilities.

1. Reserve 2 or more one-to-one conversation slots
2. Ask the tutor that you want to use the conversation extension option. That is, at the end of the 15 minutes it is possible to use an additional talk (token) to continue for another 15 minutes.

The reasons can be 2:

1. You are not logged in to our platform. Only registered and logged in users can book a conversation
2. The reservation is closed. In fact, it is possible to book a conversation up to 2 hours before it starts.

The tutors are professional native speakers who conduct our conversations in a classroom. The tutor has two roles in the conversation:

1. Be the conductor and moderator of the conversation, with the aim of making each participant interact equally and maintaining a decent and relaxing environment.
2. Contribute to the improvement of the user’s language by providing suggestions on pronunciation and exposure methods

The duration of group conversations depends on the number of participants. With Feelfluent it is possible to reach a maximum of 5 participants as well as the tutor.

The duration of the conversations follows the following pattern:

• 1 user = 20 minutes
• 2 users = 30 minutes
• 3 users = 45 minutes
• 4 and 5 users = 60 minutes *

* a conversation never reaches exactly 60 minutes but ends 1, 2 minutes before to allow the tutor to move on to the next conversation

In order to book a conversation you need to have a TALK. It represents a sort of token by which you can book conversations.

The talks can be purchased from our website at the PRICING menu.

The reasons can be 2:

1. You are not logged in to our platform. Only registered and logged in users can book a conversation
2. The reservation is closed. In fact, it is possible to book a conversation up to 2 hours before it starts.